What's the cancellation policy?
If at least 24 hours notice is provided, you will receive a full refund in the form of credits towards future bookings. There is no refund for cancellations made less than 24 hours before the departure time.
How do I modify my reservation?
Please call, text, or email us to modify or cancel your reservation.
How do I contact Shore?
For fastest response, please text us at 914-588-7202. Otherwise, feel free to call us at the same number, or email us at info@rideshore.com
How do I book a custom cruise?
If you want to book locations or times not featured, please contact us.
What happens if the weather doesn't hold up?
If we need to cancel your cruise for any reason, you will receive a full refund in the form of credits towards future bookings
When should I arrive at the pickup location?
Please arrive 15 minutes before all scheduled departures. The cruise will leave the dock at the scheduled departure time.